We at Awraq Ebda'eyah for Websites and Internet Portals ("the Company," "we," "us," or "our"), the owner of
the Maknah platform ("the Platform," "our Services"), are committed to protecting your privacy and
respecting your data. This Privacy Policy outlines the types of personal data we collect, and how we use,
share, and protect it when you use our Platform. "Personal Data" shall mean any information relating to an
identified or identifiable natural person.
By using the Maknah Platform, you consent to the practices described in this Policy. This Policy shall be
governed by and construed under the laws of the Hashemite Kingdom of Jordan.
2. Our Relationship with the Third-Party Technology
Provider
To provide our core voice generation services, the Maknah Platform relies on technology provided by a third
party ("Technology Provider"). This means that we do not process or generate audio directly on our
servers.
Data Sharing for Operational Purposes: To fulfill your request, we
transmit the Input Content (texts and audio samples) you provide to the Technology Provider via its
Application Programming Interface (API). This transmission is essential for the functionality of the
Service.
Third-Party Policies: The Technology Provider's use of your data is
subject to its privacy policy and terms of service. While we endeavor to partner with reputable
providers, we do not control how they may use the data for other purposes, such as improving their
artificial intelligence models.
3. Data We Collect
We collect various types of data to provide and improve our Services:
A. Data You Provide Directly:
Account Information: When you register, we collect your name, email
address, and password (encrypted).
Payment Information: When you subscribe, your payment information is
processed directly by a secure third-party payment service provider. We do not store your credit card
details on our servers.
Input Content: The texts you write or the audio samples you upload to
create audio clips or voice cloning.
Verification Information: We may request information from you to verify
your identity or your consent to use a specific voice, to prevent fraud and unlawful use.
Communications and Feedback: Any messages or feedback you send to our
support team.
B. Data We Collect Automatically:
Usage Data: Information about how you interact with the Platform, such as
the features you use and the dates and times of your visits.
Device and Connection Data: Internet Protocol (IP) address, browser type,
and operating system.
Cookies: We use essential cookies to ensure the Platform functions
correctly and analytical cookies to understand how the Platform is used and to improve it.
4. How and Why We Use Your Data
We use your Personal Data for the following purposes, based on clear legal grounds:
Purpose of Use
Legal Basis for Processing
Providing the Platform's services to you (creating an account, generating
audio, and managing subscriptions).
Necessary for the performance of the contract with you (Terms of
Service).
Transmitting Input Content to the technology provider enables the voice
generation process.
Necessary for the performance of the contract with you, as the Service is
dependent on this action.
Communicating with you (technical support, service notifications,
responding to your inquiries).
Our legitimate interest in providing good customer service and necessary
for the performance of the contract.
Processing payments and invoices.
Necessary for the performance of the contract with you.
Preventing fraud and unlawful use (such as verifying voice ownership).
Our legitimate interest is in protecting the Platform and its users, and
for legal compliance.
Understanding and analyzing the use of the Platform to improve and develop
our services.
Our legitimate interest is in developing our business.
Complying with legal obligations or judicial orders issued by Jordanian
authorities.
Compliance with a legal obligation.
Research, development, and training of our future artificial intelligence
models.
Your explicit consent, granted in the Terms of Service, which you cannot
withdraw at any time for future use.
5. Data Use for Research and Future Model Development
(Important Clause)
To improve our services and develop our proprietary technologies in the future, you agree and grant us
the right—according to your acceptance of the Terms of Service—to store and use the Input Content
(texts) and the Generated Content (audio files) for research, development, and for training artificial
intelligence models that Awraq Ebda'eyah may develop in the future.
De-Identification of Data: We undertake to implement reasonable technical
and administrative measures to de-identify this data from your direct personal account information
before its use in collective training datasets, to protect your privacy.
6. With Whom We Share Your Data
We may share your Personal Data with the following categories of third parties:
Technology Provider: As described in Clause (2), Input Content is shared
with them to enable the Service.
Payment Service Providers: To securely process your subscriptions and
payments.
Other Service Providers: Such as cloud hosting services and website usage
analytics tools.
Legal and Professional Advisors: When necessary to defend our legal
rights.
Legal and Regulatory Authorities: If required by a binding court order or
law in Jordan.
In the Event of a Business Transaction: In the case of a sale or merger
of the Company, data may be transferred to the new entity.
7. International Data Transfers
Your data may be stored or processed in countries other than your own, including outside of Jordan, where our
servers or the servers of our partners (such as the Technology Provider and hosting provider) are located.
When we transfer your data, we take steps to ensure it is protected by this Policy and applicable laws.
8. Data Security and Retention
Security: We implement reasonable technical and administrative security
measures to protect your data from unauthorized access, use, or disclosure. However, no system is 100%
secure, and we cannot guarantee the absolute security of your information.
Retention: We retain your Data for as long as your account is active or
as necessary to provide you with the Services. Thereafter, we may retain certain data to comply with our
legal obligations or resolve disputes, after which it is securely deleted. We retain data used for
training purposes by our internal policies.
9. Your Rights Regarding Your Data
By applicable laws, you have the following rights:
The Right of Access: To request a copy of the Personal Data we hold about
you.
The Right to Rectification: To request the update or correction of your
inaccurate data.
The Right to Erasure (Deletion): To request the deletion of your account
and its associated Personal Data. Please note that this does not revoke the license you have granted us
to use data already processed for research and development purposes before the deletion request.
To exercise these rights, please contact us via the email address provided below. We may request additional
information to verify your identity before processing your request.
10. Children's Privacy
Our Services are not directed to children under the age of 18. We do not knowingly collect Personal Data from
children. If you become aware that a child has provided us with Personal Data without parental consent,
please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting
the new policy on this page and/or through a direct notification on the Platform or via email.
12. How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact the Data Protection Officer
at Awraq Ebda'eyah for Websites and Internet Portals at:
Email: support@moknah.io
Address: Awraq Ebda'eyah for Websites and Internet Portals, Building 14,
Queen Misbah Street, Jabal Amman, Amman, Jordan.